The Loyalty Loop

Customer Experience | What Is An Experience?

What is an 'experience' when it comes to talking about customer experience?

In this video (with the help of a chair! would you believe) I explain exactly what I believe it means and, more importantly, tell you why it matters.

Every single person in your company contributes to creating an   - of your company - good or bad.

You want it to be good, right?

Watch the video to make sure it is and find out how all this fits into the loyalty loop.

Keep Watching...

The One Thing Missing from Your About Us Page (And what can happen when you add it!)

There's one thing missing from your "About Us" page.

3 Chatbot Marketing strategies You Can Use to Build Better Prospect Relationships and Insight

We're heading to Las Vegas to chat with the world's oldest chatbot. We'll uncover the three chatbot marketing strategies you can use to build better prospect relationships and gather deep buyer insights.

The 2 Hidden Buying Decisions Every B2B Buyer Makes

What appeared to be a simple story about a charming business revealed a fantastic insight into B2B buying behavior: the decision to buy isn't a decision at all. It's two decisions. Here's a link to the Pay What You Want Page I'm experimenting with: https://akadrewdavis.webflow.io/landing/an-hour-with-andrew-davis

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Andrew Davis is the Real Deal!

"I haven’t talked to a person yet that didn’t love Andrew's presentation. He was a big hit, as expected! We especially appreciate all of the time he spent with our attendees. Andrew Davis is the real deal!"

Kelley Shannon

SVP, Marketing and Customer Engagement

Andrew was BY FAR our Best Keynote Speaker Ever

"Andrew was BY FAR our best keynote speaker ever. He is spectacular. He listened to us in our pre-event calls and really customized his presentation to our audience. It made a huge difference!"

Monica Ho

Chief Marketing Officer

Andrew is a Stellar Guest Speaker!

"Andrew is a stellar guest speaker! His positive energy fills the room. Watching our team listen and respond to his session is a joy to behold. In addition, Andrew is so incredibly flexible and adaptable. It is a pleasure to work with someone who rolls with every event's zig and zag."

Lori Grego

Assistant Vice President, Learning & Leadership

Highest-Rated We've Ever Had!

"The promo video, the relatable, creative, and entertaining keynote, and the provocative ideas made Andrew's keynote's among the highest-rated we've ever had! "

William Ortiz

Vice President, Brand & Sales Marketing

THANK YOU

"THANK YOU for a fun, best-in-class, genuinely motivational closing keynote for our virtual marketing team meeting! Our team is already thinking of ways to implement your tips and tricks!”

Claudine Orta

Marketing Manager, Sales and Product Marketing

He certainly left an impact on each person there.

“Andrew’s session was extremely engaging, thought-provoking, and entertaining. He certainly left an impact on each person there.”

Scott Newman

CEO

See Andrew Live & In-Person

See all of Andrew’s Appearances
Apr
17

Chicago, IL

Whether your media focus is B2B, Consumer, Digital-Only, Podcasting, niche content creation, City & Regional, or Association, all the Niche Media Conference events help publishers generate more revenue via print, digital, sales, and events.

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1

Orlando, FL

Join financial institution professionals from across the U.S., a powerhouse slate of presenters, and the FSI team for our Annual Retail Banking Conference in sunny Orlando, FL.

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5

Renaissance Clevaland, Cleveland, OH

Join bloggers, podcasters, authors, newsletter writers, speakers, coaches and consultants, freelancers, and YouTubers at THE learning and networking event for content creators.

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